Your information, handled with care.
PsychGate is operated by PsychElite Health. This page explains how intake information is collected, protected, and used within clinician-supported care workflows.
Page guide
Clear details, written for real decisions.
Protected intake
Secure care context
Role-based access
Care-team use only
Clear documentation
Continuity of care
Information we collect
PsychGate may collect identifying information, contact details, intake responses, care preferences, insurance information, uploaded documents, and limited technical information needed to operate the platform.
How information is used
- To organize intake responses for care-team review.
- To support care coordination and provider-fit review.
- To communicate about intake status, scheduling, and next steps.
- To support documentation, quality, security, and compliance obligations.
Protected health information
Some information submitted through PsychGate may be protected health information. Administrative, technical, and physical safeguards are used to help protect that information.
Who may access information
Access is limited to authorized team members and service providers who need the information to support care operations, security, scheduling, documentation, or legal obligations.
Technology-supported organization
Technology may help organize responses into clearer context for care-team review. It does not replace clinical evaluation, diagnosis, treatment decisions, or emergency services.
When information may be shared
- With clinicians or care-team members involved in your care process.
- With scheduling, hosting, communication, or operational service providers under appropriate safeguards.
- With insurance or payment-related parties when applicable.
- When required by law or when necessary to respond to serious safety concerns.
Your privacy rights
You may have rights to access, request corrections to, or receive information about certain uses and disclosures of your health information. Contact the privacy team for support.